Thanks. I was surprised. Didn't expect this. And credit where it's due, you're right, Terry turned things around fast.
People write about their experiences on Medium all the time, and I thought mine was of interest. The story has only had 123 views... so not that much traction (if they're worried). And I wasn't trying to ruin anyone's reputation. I didn't mention her by name deliberately.
Glad you can see both points of view. I do prefer to resolve things in private. Just felt frustrated, I guess.